In the third step you can attach additional notification channels, contact lists and task lists to the workflow.
You cannot deselect the push notification. The notification via e-mail contains all information, which also appears in the app.
The alarm emails are marked by our system with the priority "high". It means that it will be displayed with an exclamation mark in Outlook.
If you also want to inform the participants via "SMS", you can define a specific message that will be sent automatically in the event of an alert.
You can also enable participants to be notified of updates by SMS.
The SMS will only be send to users who added correct "Mobile" phone details in the user profile.
The alarm via SMS is an additional module that must first be activated. If you want to activate, please contact our support under support@evalarm.de.
The cost of a sent SMS is 0.09 euros and will be charged separately by your license.
It is possible to send info messages via SMS with more signs than a SMS with standard length. You can send up to 4 messages, but the user receives it as one long message (Chain SMS). The costs are depending on the length of the message.
If you already have the module "SMS", you have the possibility to apply for the "Voice-Message" module.
With this module you can send defined messages, transmitted via call with text-to-speech. The costs are the same as for SMS, depending on the length of the message.
If no predefined text is stored here, the corresponding active alarm type is named when the receiver get the call.
You can also enable participants to be notified by phone when the alarm get updated. For this you can set the checkmark into the " make call when alarm update" box.