Blog-Eintrag vom März, 2019

Dear Customers and Partners,

we like to inform you about the optimizations we are going release in our upcoming update.

Because of the increase in customers over the past year, we are expanding our capacities. This makes a big maintenance and relocation neccessary, to guarantee the usual quality to our customers.

From Sunday the 3rd of march 9 AM to Monday the 4th of march 9 AM all systems are going to be relocated to new server-systems. In this period all changes in the customer locations will not be saved in the new servers! For example this affects creating new users or documents. Therefore, we kindly advise you, not to make any changes in the adminstration in this period.

The Alerting by EVALARM is not affected and will work as usual!

As soon as the relocation is done we are going to inform you naturally.

After the relocation you can find the web interface under https://web.evalarm.de. The old URL will also be active for a couple of months and will relay you automatically to the new website. We are going to inform you about the shutdown of the old URL timely.

The EVALARM App is also going to be updated with the Update 1.8. this means that every user has to update the application on the 4th of march, so that the alerting works orderly.

The users will also reminded about the update by the EVALARM App.

The Update 1.8 has serveral new functions, which we developed in past few months, on request of our custumors.

Now it is possible to stop several alarms with the priority 3 (i.e. used for technical incidents from connected systems) with multi-selection simultaneous in the App as well as in the web interface.

Furthermore it is possible to add more than one attachment to an active alarm. This affects firstly pdfs and pictures in the app. Later on the file types will be expand. In the web it is still possible to attach other file types. The sender of the attachment is also documented now.

Last we have a new function for alarm types. By activating this function for an alarm type, it is possible to group several alarms with the same alarmtype (i.e. fire) in one building/location automatically. This brings the advantage, if for example the fire alarm system triggers serveral detector groups in one alarm sector, there will be not created i.e. 10 alarms but one alarm with 10 marked dectector groups. As a result the overview in an emergency situation is increased.

In addition data sychronization is optimized. For customers with lots of documents and alarms per week the data consumption will be reduced.

We hope you like our improvements. If there are any question about the update, our Support is available for you under https://servicedesk.evalarm.de or support@evalarm.de.

Best regards,

your EVALARM Team

Dear Customers and Partners,

we like to inform you about our optimizations we updated in the system.

Accompanied to our innovations, the Terms of Use also got updated. As usual you can find these after logging in and directly in the services.

The update will be rolled out in two steps. Between the 22th and 23th of october 2018 we are going to update the backend togehter with the Applications (iOS + Android), which will be available a few days later. In the second update on the 31st of october 2018, the rest of the new functions in the Web-Interface are going to be updated.

With the update we wanted to make EVALARM much more clearly and flexible.

UI Optimazations Web-Interface

The interface in the sector Workflows is redesigned, so you can find the important functions more faster.

Also you can find now on-call groups in the sector Users.

Limited Administration-Permissions

In the Location Management under Permissions now it is possible for Administrators to give specific users, who have not the user role Administrator, access to Worflows, Users and Location Management.

Structure for specific Alarm Types

Furthermore you have the possibility to reduce the structure to specific alarm types. As a result the clarity in an active alarm gets improved, so you only get the information shown, which are relevant for the specific scenario.

Logs

Also the export of the logs was reworked, so you can find the relevant informations about what happend, maxium three months ago, more faster.

Improved clearity for updated alarms

-          Update details in PUSH and alarm details

-          Name of alarm type next to the alarm icon

-          Updates in list of alarms visible

-          Counter of unread alarms at some producers as of Android 8.0

-          Integration of new PUSH function as of Android 8.0

Further new functions and improvements

-          Accessibility of the alarm archive

-          No alarm sounds for the trigger person

-          Lowering of the alarm sound volume to 10% while calling

-          Clickable Emails, phone numbers and weblinks in documents

-          Quickalarm is now connected to message function

-          New accessibility to alarm archive

-          Cancelling of the function „Please inform me about connecting problems“, because a lot of the users didn’t turned off the battery optimization

-          Improved error display of connecting problems

-          Several stability improvements

-          Fix of several bugs

We hope you like the improvements. Gladly give us feedback to feedback@evalarm.de.

Thank you for your confidence and we wish you a lot of success with EVALARM.

Your EVALARM Team