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With the EVALARM Connectors you have the possibility to share a user group from your location (customer access) as a "connector" with any other EVALARM location, including locations outside your company. These sites can then in turn include and alert the shared group as a user or on-call group in their alerting processes. It is now possible for any EVALARM location to interact with any other EVALARM location.


A connector group is a user group that has been created as a connector and provides a token that can then be added to user/standby groups at other EVALARM sites. Once the token is added and the link is accepted, the users who are in the connector group are automatically included in the alerting of the other EVALARM site's group.



A token group is a user/standby group to which a provided token of a connector group has been added from another EVALARM site.

The connector group provides the token and the token group is a user/readiness group that adds the token to join the connector group.

A license is required to create a connector group. If you want to use connector groups, simply contact sales@evalarm.de.

Creating a new Connector group

To create a new connector group, go to "Users" in the administration and go to "Manage user/connector groups".


Go to "Create new user/connector group.


First give the group a name.

Next select "Connector".

Warning

The "Shared with my company" and "Connector" functions are mutually exclusive, i.e. you can either share a user group with the other locations in your company or create it as a "connector group".

Now you can set certain restrictions for your connector group.

First you can set the maximum number of connections, i.e. how often the generated token may be used and successfully connected.

Second, you can specify whether only certain customer accesses are authorized to use the generated token.

Finally, you can optionally add a description to the group and complete the process with "Create".


Adding Users to the Connector group

In the next step, under the "Users" tab, add the users to the group who should be alerted when an alert is sent to the group with the used token at another EVALARM location.


You will be shown the automatically generated token of your connector group. Share this appropriately with the administrators of other EVALARM sites so that they can add this token to specific user/standby groups on their environment. 


Manage connections

Under the "Connections" tab you can view and manage all requests and existing connections to your connector group.

In the list of requests or connections you can see what kind of group (user or standby) and on which EVALARM environment the token was added. In addition, you see the contact person of the other EVALARM environment, if this has been stored.

To accept a pending connection request, click the green tick.

To reject a connection request or remove an existing connection, tap the red X.


Make an existing user group into a connector group

If you want to convert an already existing user group into a connector group, simply click on the "eye symbol" on the right of the desired group to call up the group.








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