Ended alarms are stored in the app archive for 7 days (archive and external). This applies to internal and external alarms. In the webportal you can find all alarms from the last three months under "Alarm archive".
Explanation of the reading confirmation in the alarm archive and the receivers list
Alarm list / alarm archive | Receivers list in the alarm | ||
---|---|---|---|
The alarm in the list has not been viewed yet. | The user didn't received the push-notification. | ||
The alarm has been viewed while it was active, but the last update of the alarm has not been viewed yet. | The user received the push-notification. | ||
The alarm has been viewed. | The user received the push-notification and has viewed the alarm. | ||
The alarm has been viewed, but not while it was active. Exception: There is no internet connection and the reading confirmation has not been sent to the server yet. |
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