Seitenhistorie

Once an alarm is created, it appears in the overview of the control center. 

It does not matter if the alarm is triggered automatically, via the cockpit itself, or from mobile devices.

All current and past (within the last 24 hours) alamrs can be viewed at a glance, organized and updated at any time.

If a new alarm is created, it pops up automatically in the cockpit.

You can quickly see the number of active alarms here, the alarm type, the creator, the alarm location, participating users, as well as completed tasks.

In addition, active alalrms can be terminated as required.

For more detailed informations, you can go into every alarm.

First you can accept or reject the alarm with the related buttons.

In the Details section you can see all informations about the alarm. Here you have the possiblity to edit the alarm levels or additional informations (depends on your user role).

At the end of the details section you can find all assinged contact lists.

Via the button in the right upper corner you can end the alarm.

You will be asked to give a reason for ending the alarm to. After confirming your entry, the alarm is ended.

Priority 3 alarms can be ended with multiple selections.

In the "Alarms" tab you will find an overview of the current alarms.

Select the alarms with the checkbox on the right side..

To end, press the button "End alarm(s)" at the bottom right.

Under Users Recipients you can see which recipients users have seen, confirmed or rejected the alarm.

In order to ensure a good overview even with many devices, you can even sort the users into accepted, rejected and no answer.

By clicking on a user, you can also access all the details and contact information.

In the Task lists section, you have a closer look to the status of the tasks.

This allows to react to the unfolding situation at any time.

You also have the possibility to confirm tasks in the web cockpit by clicking on the status next to every task.

Under Maps you can view the connected plans, detailed maps and route maps with a click on the eye.

Furthermore you can view the position of your location in Google Maps by clicking on the displayed coordinates.

In the overviewplan you can see the red alarmindicator of the alarm location (if configurated).

Informations about how you can configurate the alarm indicator, you can find here.

Under Attachments, you have the possibility to upload, view or edit attachments.

If you click on the attachment, it will be downloaded and is then available in your download folder.

Finally, you have the option of viewing all workflows triggered by the current alarm in the current escalation level.

This allows you to ensure that no unwanted reactions occur.

External Alarms

External alarms can be viewed in the cockpit as well. But unlike local alarms it is not possible to see specific details such as task lists and attachments.

Alarm e-mail

If you have configurated the additional alerting via e-mail, the receivers of the alert receive an e-mail like you can see on the right.